Privacy Policy

Why this warning

NOVAPLAST S.R.L. (hereinafter also “Company” or “Owner”) is committed to respecting and protecting your privacy and wants you to feel safe both when simply browsing the site and in the event that you decide to register by providing us with your personal data to use of the services made available to its Users and/or Customers. On this page, the Company intends to provide some information on the processing of personal data relating to users who visit or consult the website accessible electronically from the address (the "Site"). The information is provided only for the Company website and not for other websites that may be consulted by the user via links (for which please refer to the respective privacy information/policies). The reproduction or use of pages, materials and information contained within the Site, by any means and on any support, is not permitted without the prior written consent of the Company. Copying and/or printing is permitted for exclusively personal and non-commercial use (for requests and clarifications contact the Company at the addresses indicated below). Other uses of the contents, services and information on this site are not permitted.

In relation to the contents offered and the information provided, the Company will ensure that the contents of the Site are kept reasonably updated and revised, without offering any guarantee as to the adequacy, accuracy or completeness of the information provided, explicitly declining any responsibility for any errors of omission in the information. provided on the Site.

Source - Navigation data

Company informs that the personal data provided by you and acquired together with the request for information and/or contact, registration on the site and use of services via smartphone or any other tool used to access the Internet, as well as the data necessary for the provision of such services, including navigation data and data used for the possible purchase of the products and services offered by the Company but also just the so-called data. of "navigation" of the site by Users, will be treated in compliance with applicable legislation. The computer systems and software procedures used for the operation of this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of the Internet. This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow browsing users to be identified. This category of data includes the "IP addresses" or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in the submit the request to the web server, the size of the file obtained in response, the numerical code indicating the status of the response given by the web server (successful, error, etc.) and other parameters relating to the operating system and the IT environment of the user. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check the correct functioning of the Company website. It should be noted that the aforementioned data could be used to ascertain responsibility in the event of computer crimes against the Company website or other sites connected or connected to it: except for this eventuality, at present the data on web contacts do not persist for more than a few days.

Source - Data provided by the user

Company collects, stores and processes your personal data for the purpose of providing the products and services offered on the Site, or for legal obligations. In relation to some specific Services, Products, Promotions, etc. The Company may also process your data for commercial purposes. In such cases, specific, separate, optional and always revocable consent will be requested in the manner and at the contact details indicated below.

The optional, explicit and voluntary sending of e-mails to the addresses indicated in the specific section of the Website, as well as the completion of questionnaires (e.g. forms), communication via chat, push notification via APP, social networks, call centers, etc. ., involves the subsequent acquisition of some of your personal data, including that collected through the use of the Apps and related services, necessary to respond to requests. We also point out that when using the mobile connection to access digital contents and services offered directly by the Company or by our Partners, it may be necessary to transfer your personal data to these third parties. I highlight you o may access the Site or connect to areas where you may be able to post information using blogs or message boards, communicate with others, for example from the Company page on Facebook®, LinkedIn®, Youtube®, and other social networking sites, review products and offers and post comments or content. Before interacting with these areas we invite you to carefully read the General Conditions of Use taking into account that, in certain circumstances, the information published can be viewed by anyone with access to the Internet and all the information you include in your publications can be read , collected and used by third parties.

Purpose of processing and legal basis

The data is processed for the purposes:

  • 1) strictly connected and necessary for registration on this website, the services and/or Apps developed or made available by the Company, the use of the related information services, the management of contact or information requests, for making purchases of products and services offered through the Company website;
  • 2) for ancillary activities connected to the management of User/Customer requests and the sending of feedback which may include the transmission of promotional material; for the completion of the purchase order of the products and services offered, including aspects relating to payment by credit card, the management of shipments, the possible exercise of the right of reconsideration provided for remote purchases, the update on availability of products and services temporarily unavailable;
  • 3) related to the fulfillment of obligations established by community and national regulations, the protection of public order, the detection and repression of crimes;
  • 4) direct marketing, i.e. sending advertising material, direct sales, carrying out market research or commercial communication of products and/or services offered by the Company; this activity may also concern products and services of companies of the Company Group and be carried out by sending advertising/information/promotional material and/or invitations to participate in initiatives, events and offers aimed at rewarding users/customers, carried out with "traditional" methods (for example, paper mail and/or operator calls), or through "automated" contact systems (for example, SMS and/or MMS, telephone calls without operator intervention, e-mail, fax, interactive applications), pursuant to art. 130 c. 1 and 2 of the Legislative Decree. 196/03 and subsequent amendments;

The provision of data for the purposes referred to in points 1), 2) and 3), connected to a pre-contractual and/or contractual phase or functional to a user request or foreseen by a specific regulatory provision, is mandatory and otherwise, it will not be possible to receive the information and access any services requested; in relation to point 4) of this Information, the consent to the processing of data by the user/customer is free and optional and always revocable without consequences on the usability of the products and services except for the impossibility for the Company to keep updated on new initiatives or on particular promotions or advantages that may be available to users/customers. The Company may send commercial communications relating to products and/or services similar to those already supplied, pursuant to Directive 2002/58/EU, using the e-mail coordinates, or the paper ones, indicated by you on such occasions to which you can object with the methods and contact details below.

Methods, processing logic, storage times and security measures

The processing is also carried out with the aid of electronic or automated means and is carried out by the Company and/or by third parties that the Company may use to store, manage and transmit the data. The data processing will be carried out with a logic of organization and processing of your personal data, also relating to the logs originating from the access and use of the services made available via the web, of the products and services used related to the purposes indicated above and, in any case, in a manner to guarantee the security and confidentiality of the data. The personal data processed will be kept for the times established by the legislation in the applicable time.

Still in relation to data security, in the sections of the website set up for particular services, where personal data is requested from the user, the data is encrypted using a security technology called Secure Sockets Layer, abbreviated to SSL. SSL technology encodes the information before it is exchanged via the Internet between the user's computer and the company's central systems, making it incomprehensible to unauthorized persons and thus guaranteeing the confidentiality of the information transmitted; in in addition, transactions carried out using electronic payment instruments are carried out directly using the Payment Service Provider's (PSP) platform and the Company retains only the minimum set of information necessary to manage any disputes. Precisely with reference to the aspects of protection of personal data, the user/customer is invited, pursuant to art. 33 of the GDPR to report to the Company any circumstances or events from which a potential "violation of personal data (data breach)" may arise in order to allow immediate evaluation and the adoption of any actions aimed at counteracting this event by sending a communication to the reference email of this website. The measures adopted by the Company do not exempt the Customer from paying the necessary attention to the use, where required, of passwords/PINs of adequate complexity, which he must update periodically, especially if he fears they have been violated/known by third parties, as well as safeguard them with attention and make it inaccessible to third parties, in order to avoid improper and unauthorized use.


A cookie is a short string of text that is sent to your browser and, possibly, saved on your computer (alternatively on your smartphone/tablet or any other tool used to access the Internet); such sending generally occurs every time you visit a website. The Company uses cookies for various purposes, with the aim of offering you a fast and secure digital experience, for example, allowing you to keep the connection to the protected area active while browsing through the pages of the site. Cookies stored on your terminal cannot be used to retrieve any data from your hard disk, transmit computer viruses or identify and use your e-mail address. Each cookie is unique in relation to the browser and device you use to access the Website or use the Company App. Generally, the purpose of cookies is to improve the functioning of the website and the user's experience in using it, although cookies can be used to send advertising messages (as specified below). For more information on what cookies are and how they work, you can consult the “All about cookies” website For detailed information on Cookies, please read the dedicated page: here

Areas of communication and data transfer.

For the pursuit of the purposes indicated above, the Company may communicate and have the personal data of users/customers processed, in Italy and abroad, by third parties with whom we have relationships, where these third parties provide services at our request. We will provide these third parties only with the information necessary to carry out the requested services, taking all measures to protect your personal data. The data may be transferred outside the European Economic Area if this is necessary for the management of your contractual relationship. In this case, protection and security obligations equivalent to those guaranteed by the Data Controller will be imposed on the recipients of the data. In the case of use of services offered directly by Partners, we will only provide the data strictly necessary for their implementation. In any case, only the data necessary to achieve the intended purposes will be communicated and the guarantees applicable to data transfers to third countries will be applied, where required. We may also disclose personal data to our commercial service providers, for marketing reasons, appointed for this purpose as external data controllers. Furthermore, personal data may be communicated to the competent public bodies and authorities for compliance with regulatory obligations or to ascertain responsibility in the event of computer crimes against the site as well as communicated to, or allocated to, third parties (as managers or, in the case of suppliers of electronic communications services, autonomous owners), who provide IT and telematic services (e.g.: hosting, management and development services of websites) and which the Company uses for the performance of tasks and activities of a technical and organizational nature that are instrumental to the functioning of the website. The subjects belonging to the above categories operate as separate Data Controllers or as Managers appointed for this purpose by the Company.

Furthermore, personal data may be known to Company employees/consultants who are specifically trained and appointed as Data Processors.

The categories of recipients to whom the data may be communicated are available by contacting the Company at the addresses indicated below.

Rights of interested parties

You may exercise at any time the rights recognized by law, including that:

  • a) to access your personal data, obtaining evidence of the purposes pursued by the Data Controller, the categories of data involved, the recipients to whom they may be communicated, the applicable retention period, the existence of automated decision-making processes;
  • b) to obtain without delay the rectification of inaccurate personal data concerning you;
  • c) to obtain, in the cases provided for, the cancellation of your data;
  • d) to obtain the limitation of processing or to oppose it, when possible;
  • e) to request the portability of the data that you have provided to the Company, i.e. to receive them in a structured format, commonly used and readable by an automatic device, also to transmit such data to another owner, within the limits and with constraints provided for by the art. 20 of the GDPR;

Furthermore, you may lodge a complaint with the Guarantor Authority for the Protection of Personal Data pursuant to art. 77 of the GDPR.

For the processing referred to in point 4) of the purposes, the Customer can always revoke consent and exercise the right to object to direct marketing (in "traditional" and "automated" form). The opposition, in the absence of any indication to the contrary, will refer to both traditional and automated communications.

Data Controller

Data controller, pursuant to art. 4 of the Code and of the GDPR, is NOVAPLAST S.R.L. Via L. da Vinci 165 Cassano d'Adda MI - ITALY - VAT number: 10036580156

The rights indicated above can be exercised upon request of the interested party in the manner disclosed by the Customer Service or on the Company's website or by using the following references: Daniele Candiloro.

The use of the Website, including those intended for tablets and/or smartphones, by the Customer and/or User implies full knowledge and acceptance of the content and any indications included in this version of the information published by the Company in moment the site is accessed. Company informs that this information may be modified without notice and therefore recommends periodic reading.

The Data Controller

This privacy policy was updated on 04/23/2024